The Financial that is australian Complaints (AFCA) can give consideration to a grievance you’ve got in regards to a credit, finance or loan item you’ve got together with your economic company.
There are things we canвЂ™t give consideration to; as an example вЂ“ if your grievance involves the degree of an overdrawn charge or rate of interest enhance. Nonetheless, we might have the ability to look at a grievance of a charge or fee if it was improperly determined or placed on your bank account. Additionally there are some particular exclusions that relate to credit complaints.
Detailed details about these different sorts of credit, loan and finance items can be acquired to assist you determine if you wish to grumble to us. Continue reading “These pages describes the sorts of complaints AFCA can start thinking about about credit”